Duty Calls

3/18/2021 (Permalink)

Extracting water at The Hitting Zone in O’Fallon

Our guys got called into action late on Tuesday night and were out past midnight after a local baseball/softball training facility had a sprinkler head malfunction. This is fairly common in commercial buildings such as this one but can be very detrimental to the business. Luckily, they have a 24/7 restoration company nearby that was able to be on site within minutes to start alleviating the issue. Our speedy response time and willingness to work around the clock is what sets us apart from our competition. When we are called into action, we don’t take shortcuts. We go into jobs and, depending on the job, stay until we’ve either reached an appropriate stopping point for that day or completed entirely. Our customers are top priority at SERVPRO of Western O’Fallon/Wentzville and it is our duty to make them happy and their problems "Like it never even happened."