Recent Commercial Posts

Commercial Catastrophe

9/23/2022 (Permalink)

Mud and water left on the floor from mud Mud and water the technicians extracted and then steam cleaned before placing appropriate drying equipment.

During one of the heaviest rains that this region has seen many offices in this commercial building had water damage and mud left over from when the water did drain.

In order for this company to resume business as normal SERVPRO of Western O'Fallon/Wentzville was on site within an hour of the call and began to assess. Our crew began by extracting any leftover water, steam cleaning the floor affected by mud, tearing out the cove base in affected rooms, drilling holes in the baseboard line in order to properly dry the structure, and setting the appropriate drying equipment. 

Due to the size of this commercial building and the amount of affected square footage, there were a lot of large contents to move in order to extract underneath and dry in place. 56 air movers and 4 large dehumidifiers were placed for 3 days. After day 3 the business was allowed to perform daily duties like the water damage never even happened!

Water affects shopping center after hours

4/28/2022 (Permalink)

Pre-mitigation of the entry way to the shopping mall This flooded entryway was caused by a broken pipe.

This shopping mall manager was in a panic upon discovering standing water in four separate shopping center buildings from a busted pipe. He was quick to call SERVPRO of Western O'Fallon/Wentzville and our crew was onsite within 2 hours of the customer's initial contact. 

Upon arrival, our crew began assessing the situation as quickly as possible. The crew chief took pre-mitigation photos of the buildings and drew a sketch of each. The rest of the crew began extracting the standing water, performing the demo needed in order to dry the structure properly, and began to set up drying equipment. 

With the cove base pulled, holes drilled in the baseboards line in order to dry the structure properly, 50 fans, and 3 large dehumidifiers the structure took 3.93 days to dry to the IICRC standard. The crew chief monitored every day the equipment was there.

The property manager was pleased with SERVPRO WOW's response time that he promised to contact us for any other services he may need from us in the future and is going to refer us to others!

Need our help?

Call Us Today! (636)-856-9700

Fire in apartment 4113

2/14/2022 (Permalink)

Pre-mitigation of bathroom This is the pre mitigation of the hall bathroom that is heavily affected by soot.

This tenant was thankful that her fire alarms were properly maintained because in the late hours of the night her oxygen tank had started a small fire in her apartment. The fire department was immediately called and SERVPRO was called the morning after to access the damage. The property manager was in need of an estimate and remediation quick. The crew chief on-site was great in getting her an estimate within 24 hrs and as soon as it was approved we began the remediation process. Due to the extent of the fire, the whole apartment had to be fully gutted down to the studs and most of the tenant's contents were unsalvageable. The property manager was also in a time crunch of needing the apartment gutted in order to begin the reconstruction and get in the tenant back in her room. Our crew got in there and fully gutted the apartment in a week and the property manager was happy with SERVPRO work.

Clean up in the fun zone

11/17/2021 (Permalink)

Post Mitigation Post mitigation of the fun zone once spot treated and carpet cleaned.

This local restaurant needed their carpets cleaned after a lot of foot traffic left them stained and dirty. The owner called the office and requested a date to have the carpets cleaned, he stated that they would be closed the whole day Monday and half day Tuesday of the following week so it was urgent to him to get them cleaned those days in order to get his business running, as usual, the rest of the week. 

The operations manager had a crew on site Monday morning. On Monday the crew cleaned the carpets in the entire restaurant but the fun zone. The fun zone was heavily stained so the crew chief thought it would be best to come back earlier the next day to spot/stain treat and let it sit for a bit longer. Once they were treated the next day the crew resumed carpet cleaning and was done before the deadline the owner needed. He was very appreciative we were finished in a timely manner in order to operate his business.

SERVPRO of Western O'Fallon/Wentzville does more than Water, Mold, and fire remediation. 

Want to know more about the services we offer? 

Call us today! (636)-856-9700 

Mold Moveout

10/19/2021 (Permalink)

Pre-mitigation In this picture, you can see the mold behind the cabinets.

This commercial apartment building had a tenant find some mold in her apartment and due to the COI, our franchise owner has with the property manager she called us right away to go and inspect. During the inspection, SERVPRO of Western O'Fallon/ Wentzville suggested that she get a mold test to ensure the apartment was safe to live in for the time being. After a couple of days, she got her mold report back and shared the details with us. Black mold was found so our crew gathered all equipment necessary and headed her way in order to get the mold remediated in a timely manner in order for the tenant to be able to get back into her home. SERVPRO pulled the baseboards as needed. Flood cut drywall as needed. Cleaned up any standing water. Tore out two sections of cabinets with visible suspected microbial growth. Cleaned and treated studs with suspected microbial growth using quaternary ammonium product

Local Lowes in trouble

10/18/2021 (Permalink)

Fans set up Fans set up and pointed to the affected areas.

A new employee at this local Lowes was doing his job on a forklift when he accidentally hit a sprinkler, which set it off and began some water damage in multiple isles. SERVPRO of Western O'Fallon/Wentzville was called shortly after and our crew arrived onsite promptly. Upon arrival, we began by having the crew chief speak to the manager and go over forms to sign as well as going over what our plan of action was going to be. Once that was all done, we began to bring in fans to place in multiple isles so the store did not have to close down those isles that their customers needed. The drying took 2 days and the manager was very appreciative of being on-site so quickly. The manager still calls us to this day for any remediation needs. Talk about a great COI! 

Need help? Call us today!


Down Town Water Damage

9/13/2021 (Permalink)

Water damage SERVPRO air mover placed in the appropriate zone.

On a normal maintenance check of a commercial AT&T building downtown. The maintenance man walked into find multiple floors had been flooded due to a leaking water fountain. SERVPRO of Western O'Fallon/Wentzville was called in to help. The call came in at about 4:15 pm, just as our crew was heading out the door to go home. Knowing that someone needed our professional help they hopped right into the truck and headed an hour away to mitigate the situation right away. 

Upon arrival, they were greeted by the maintenance man onsite and explained to him what the course of action would be. Our crew began to extract water from rooms that had water present. While another crew member began entering data into drybook. They set up the appropriate equipment and performed demo where it was needed. It took 2.71 days for the building to read dry on the moisture meter. The maintenance man was very happy and thankful for SERVPRO's professionalism and response time.

Commercial Post Construction

4/13/2021 (Permalink)

Construction can leave behind some things that you might not think about. Once the floors are down and the drywall is up, there is dirt and debris that needs to be removed before laying carpet, painting, and decorating. During the construction phase, a building can trap moisture and as you probably know already, excessive moisture can lead to mold growth. Before you open and or reopen your doors to the public, you'll want the facility to look its best. SERVPRO offers services such as carpet, resilient and non-resilient floor prep and finish, ceiling, walls and fixture cleaning, deodorization, air duct cleaning, and window cleaning that will help give the building that extra shine. The last thing anyone wants is fire damage, water intrusion, or mold growth slowing down or stopping one of your projects. SERVPRO helps ensure your finished projects always look their best!

From Carpets to Catastrophes...

2/11/2021 (Permalink)

SERVPRO professional with customer SERVPRO “here to help” graphic

When you need it done right and need it done fast, call SERVPRO of Western O’Fallon/Wentzville. When you can’t figure out how to get the job done, call SERVPRO of Western O’Fallon/Wentzville. Did you know that when you hire SERVPRO for maintenance cleaning, you’re getting 24/7 restoration services built with you in mind? When you experience fire, water, or mold damages in your facility, you need a fast response and expertise to ensure the job is done right and to ensure your business will be up in running again as quickly as possible. We are committed to providing our customers with the most reliable information at the fairest price. From carpets to catastrophes, call SERVPRO. We’ll make it "Like it never even happened."

Commercial Building Disasters

2/2/2021 (Permalink)

Commercial fire Top level fire in commercial building

Having a disaster in your commercial building can cause more problems than you might initially think. For instance, say you have a fire on the top floor of your multi story commercial building. If you are able to contain said fire to that one level, that doesn't necessarily mean just that one floor was affected. The water used to extinguish the fire will inevitably make it’s way down to the levels below causing flooding, which will eventually cause mold. This is why it’s very important to have a trustworthy restoration service that prioritizes response time in your back pocket. SERVPRO of Western O'Fallon/Wentzville prides itself on it’s rapid 24/7 response time. Ensuring that your issues will be "Like it never even happened."

Coronavirus Disinfecting

11/11/2020 (Permalink)

green disinfecting machine electrostatic sprayer visual.

We've nearly been dealing with the COVID-19 pandemic for nearly a year at this point. Hopefully all you business owners out there have been exercising your CDC protocols in your work area to ensure a clean and safe work environment for you and your employees. We understand how time consuming exercising these protocols can be. SERVPRO of Western O'Fallon/Wentzville offers a highly effective Coronavirus disinfecting service. We use an electrostatic sprayer. An electrostatic sprayer will positively charge the particles within it so when sprayed, they will stick to negatively charged surfaces such as tables, chairs, counters, keyboards, etc. Compared to a standard disinfectant spray, in which the particles will just fall straight down, the electrostatic sprayer will give you more coverage in less time.   

Preparing Your Business for Disaster

10/7/2020 (Permalink)

"disaster recovery" disaster recovery start/stop

This one is for all my business owners out there. I know owning a business can be very stressful and can feel like the workload is never ending. Proactiveness towards potential disaster probably isn't too high on your list of priorities. But, if you execute these 10 steps, you can rest a little easier knowing that you'll be ahead of the curve if something disastrous were to happen to your place of business.

  1. Assess your risk from both the inside and outside.
  2. Assess your critical business functions.
  3. Prepare your supply chain.
  4. Back-up your data.
  5. Create an emergency management plan.
  6. Create a crisis communications plan.
  7. Assemble emergency supplies.
  8. Plan for an alternate location.
  9. Review your insurance coverage.
  10. Test your plan.

Doing these steps will grant you peace of mind knowing that when disaster strikes, your business will be that much closer to recovering from it.

Importance of Commercial Air Duct Cleaning

10/7/2020 (Permalink)

dirty air ducts before/after air duct unit cleaning

As important as it is to routinely clean your air ducts at your home, it's just as important to routinely clean them in your office building. 3-5 years is the recommended interval between cleanings. Here is why this service might be more important than you think.

  1. Improved air quality for staff/customers
  2. Properly controlled temperature
  3. Decrease mold growth
  4. Decrease in musty odors
  5. Decrease in allergy symptoms
  6. Improved cleanliness of the office in general
  7. Improved air-condition efficiency by extending it's lifespan and reducing running costs
  8. Able to identify possible problems and being able to fix them before it's too late such as sagging vents, loose connections, or cracks.

These are the reasons why we recommend getting your office's air ducts cleaned every 3-5 years. Call SERVPRO of Western O'Fallon/Wentzville to schedule this service today!  

Stinky Situation

9/9/2020 (Permalink)

hallway covered with sewage Area heavily affected by sewage leak

Imagine being a business owner and having to leave your store unattended for a few days due to these uncertain times. Now imagine returning to your store just to find the inside replete with raw sewage. Terrible, right? Well, this is exactly what happened to a business within the West County Mall. Luckily, SERVPRO of Western O'Fallon/ Wentzville was just a phone call away. We were able to get our team out in a very timely manner to take on the messy job. As you probably could imagine, sewage is a substance that should be approached with immense caution due to possessing heavy amounts of harmful bacteria. This is why I cannot recommend handing clean up duty over to the pros enough. Our team at SERVPRO have trained tirelessly to ensure that they are capable of taking care of the problem both efficiently and safely.    

An ERP can save you thousands

4/3/2020 (Permalink)

SERVPRO Crew Chief mopping floors at a local store A Good Reason To Have An ERP Done

As a business owner or a property owner you never really realize how much money being proactive can save you until you are not.  In this picture you are seeing our crew chief cleaning up after the sprinkler head was hit  by a night stock man at a local business.  This particular business had not taken the time to get an ERP and no one seemed to know where the water shut off was.  The water ran way longer than it should have causing thousands more in damage.  

An ERP is short for Emergency Response Program.  We here at SERVPRO of Western O'Fallon/ Wentzville are more than happy to set up a time to come out to your business and put this together for you.  What we do is compile all important information into one spot.  This will be delivered to you in both hard copy and in an app.  This app is something you will be able to share with all of your managers and anyone who would need it.  It will show things like who to call, where your water, electric, alarms etc... shut offs are.  By having this information available it could save so much money and cost you nothing to have.  Call Jamie at 314-608-8119 to get your ERP started today.

An ERP Can Save A Business Owner Thousands.

1/31/2020 (Permalink)

This is a picture of one of our techs in a Lowes cleaning up water damage.  he is in the flooring section of Lowes. Cleaning Up Water

You are a business owner.  Now What?  Have you dotted all your i's and crossed all your t's?  Opening a business can be stressful.  There is so much to do that you would have never even thought of.  And as it goes for most business owners you have opened your business because you are really go at what it is that you do.  You have discovered in the process that by opening a physical location you now have to know about all kinds of other things also like alarm systems, computers, POS systems bluh bluh bluh.  Unless this is your business these are not fun things to have to think about.  Well lucky for you we can help you get all of that put into one place that is easily assessable in the event that you need it.  We know what you don't want to know and we can clean up what you don't want to have to clean.  A quick response to any loss situation can help reduce business interruption costs related to both time and expense.  We once was called out to a large box store because a member of their night stocking crew hit a sprinkler head on accident.  Now we got there quickly and began the clean up process however the store manager had no idea where their water shut off was located.  There could have been thousands of dollars saved had they been able to get the water shut off sooner.  You can prevent this from happening to you by having us come out and do what is called an ERP.  That is and Emergency Response Program.  This is a quick and easy thing for us to do for you that we will do for free and it will put all of the information that you will need in the event of a incident.  It cost you nothing and could very possibly save you thousands.  Call today for your FREE ERP 314-608-8119

What is lurking behind your walls?

10/16/2019 (Permalink)

This is a picture of mold in the back corner of a store.  There is black mold all up and down the drywall Black Mold

Mold is such a tricky thing.  You may never know you have it.  It can make you feel very sick but when you cant see that you have mold you may not realize that is the problem.  That was the case at this store.  And it was not until they went to remodel that they realized there was mold behind all the wallpaper in the entire office.  SERVPRO of Western O'Fallon/Wentzville is able to detect where there is mold.  By being able to do that they are able to keep the cost down by not taking out drywall that is not effected.  We pride ourselves in being an advocate for the business owner/ home owner.  We will never over demo. It is so much easier on the customer and the Insurance company to only fix what is broken.  That is what sets us here at SERVPRO WOW apart from the other restoration companies. 

Wentzville Fire Department

10/3/2019 (Permalink)

a Servpro of Western O'Fallon/Wentzville truck parked in front of the Wentzville Fire House 1. Cleaning the Fire House

When the Wentzville Fire Department was getting ready for their open house at their main fire house on Luetkenhaus blvd. they wanted to be sure the building was as clean as could be.  They hired SERVPRO of Western O'Fallon/Wentzville to come in and clean their carpets.  We were able to work together on when the best time was to come there.  When we left the place looked and smelled like brand new.  The Wentzville Fire Department is always so great to the community We were happy to help them out. 

Are you having family over for the holidays?  Or did your house just have a hard summer?  We can come and not only clean your carpets but also your air ducts.  We can eliminate all those nasty smells that you can not seem to locate the source of.

No Matter The Damage

10/2/2019 (Permalink)

A bathroom at STL Shirt Co. after a fire.  There is black soot all over everything. STL Shirt Co. Bathroom

There is no damage to big or to small for SERVPRO of Western O'Fallon/ Wentzville.  When a fire happens you just need to know that we can take care of it.  We can handle everything from the initial Board up all the way to the cleaning and returning the content.  When there is a fire in a business the amount of money that has to be paid out by insurance depends a lot on how quickly you call us and who you call.  SERVPRO WOW prides ourselves in being able to get in there and clean as much as possible instead of just throwing everything out.  And also getting to the job and getting it started quickly.  That will cut down if not completely eliminate any mold issue.  Just remember when you have a disaster call us 1st.  We will get it boarded up and get started right away.

Deep Clean

4/13/2019 (Permalink)

Have Your Business Deep Cleaned

I have lived in Wentzville my whole life and every year like clockwork spring hits and I do not want to be inside cleaning.  However it always feels so good to have the whole house clean from top to bottom windows and all.  Much like our home our businesses need to have a deep clean once a year also.  Schools are a big one.  Every year at the end of the school year they have to get in there and clean and disinfect the whole place so when the kids come in for the next school year there is no trace of last years winter flu hanging around.  This does not just apply to schools all business need a good cleaning and disinfecting at least once a year.  It is a proven fact that clean businesses are more profitable.  SERVPRO of Western O'Fallon / Wentzville has the professionals and the equipment that can do that in a more cost effective manner.  Call us today for a quote on having your business cleaned.  Or your home!

Running a Clean Business

4/12/2019 (Permalink)

We Do Commercial Cleaning

When you are running a business and a catastrophe strikes you have got to get it cleaned up and get back up and running quickly.  Did you know that SERVPRO of Western O’Fallon/ Wentzville is available 24 hours a day to do just that for you?  We are experts in restoration services.  We can handle just about anything you throw at us.  We do fire restoration, mold restoration, Water restoration along with electronic restoration and document drying.  We don’t just handle catastrophes.  The cleanliness of your business speaks a lot about you.  We do all types of cleaning from celling to floor.  No job is to big or too small.  For all of your cleaning needs call SERVPRO of Western O’Fallon / Wentzville.

Local Business Catches on Fire

4/3/2019 (Permalink)

Ice Blasting!!!!

When a local business catches fire it leaves a big job behind.  In an effort to get them up and going as soon as possible it was all hands on deck.  There were several different SERVPROs that jumped in and helped on this one.  Our tech Mike used a Dry Ice Blasting machine to get the soot off of the inside and the outside of the building.  By using a dry ice sandblaster he was able to get it all clean even better than it was and not have the mess of dirty soot water that you would have had if he would have used a power washer.

Attention Property Managers

4/2/2019 (Permalink)

Before and After

Attention all property managers.  Have you ever had that one tenant that moved out and left your place a complete disaster?  I am talking food that has been stuck in the fridge drawer for years and even more gross something in the freezer that you don’t know what it is.  Maybe they even left unwanted items there also like a desk and a couch because they were just too hard to move.   The stove and the oven both look as if they have never been cleaned.  And the toilet has black mold growing in it.  This is exactly the kind of job that you as a property manager do not need to deal with.  Every day you are in that property cleaning it is another day that you have not been able to work on getting it rented out again.  And isn’t that where the real money is?  SERVPRO of Western O’Fallon / Wentzville can do that clean out for you and even dispose of the items left behind.  Call us today for a quote.

Emergency Preparedness Month-Businesses

8/23/2018 (Permalink)

50% of Businesses permanently shut down after a disaster. Don't let your business be the half that shuts down for good. 

As a business owner or manager, you are a leader in your community and have the opportunity to set an example for your employees, customers, and community to follow. This September, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. When fire and water cleanup is needed, getting help is now quicker and easier using the SERVPRO® Ready Plan App. The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile® containing critical facility information to help speed up response time.

The SERVPRO® Emergency READY Profile Advantage

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.You'll have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens."

Emergency Ready Profile

8/2/2018 (Permalink)

Why should you plan for a disaster at your place of business before it happens?

Many business owners have caught themselves asking this question or even "How do I plan for something that hasn't happened yet?". The first question can be answered simply by stating; a recent study showed that HALF of all businesses that closed due to a disaster NEVER reopened. Wouldn't you rather be safe than sorry when it comes to your business or home? Answering how to prepare for a disaster is also simple if you have SERVPRO on your side. SERVPRO offers a FREE Emergency Ready Profile that can help your business recover from emergencies faster. 

What's included in an Emergency Ready Profile?

  • A FREE assessment of your facilities
  • A concise profile document that contains only the critical information needed in the event of an emergency. This will save you time searching for necessary contacts during an emergency.
  •  A guide to help you get back into your building following a disaster. By having an immediate plan of action available to your employees, they save time calling you for a plan of action to use during the disaster. 
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin without unnecessary calling to find a restoration company. 
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. These details can also include pictures of these shut-off valves and other important locations. 

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you Ready for whatever happens?”

If you're interested in setting up an Emergency Ready Profile in your home or business, call SERVPRO of Western O'Fallon/Wentzville at (636)856-9700

Post Construction Services

8/2/2018 (Permalink)

Once the floor is down and the drywall is up, it's time to remove any dirt or debris from construction in order to lay carpet, paint, and before many other final touches can be made. 

You start it, we finish it!

Building a commercial facility comes along with many important factors such as safety, making sure there's enough materials, meeting customer expectations, and finally meeting the final deadlines. You can trust your SERVPRO of Western O'Fallon/Wentzville to help you meet the deadlines of your construction projects. Some post-construction services include:

  • Post-construction cleaning
  • Dehumidification and drying
  • Final cleaning
  • Fast-Track drying
  • Emergency Response, restoration, and cleanup services. 

Dehumidification and Drying

During the construction of any building, moisture can get trapped inside the structure before construction is complete. Excessive moisture trapped in buildings could result in mold growth that could slow down the construction process, or even result in a bad reputation if unnoticed. SERVPRO of Western O'Fallon/Wentzville uses the best equipment, cleaning products, and techniques to eliminate moisture and prevent mold growth. 

Final Cleaning

When you leave the job-site, you want the facility to looks its best when the doors open. SERVPRO of Western O'Fallon/Wentzville provides cleaning services to give the building that little extra shine to wow the owners. Services included in final cleaning:

  • Carpet, resilient and non-resilient floor prep and finish
  • Ceiling, wall, and fixture cleaning
  • Deodorization
  • Air duct cleaning
  • Debris removal if necessary
  • Window cleanings

The last thing anyone wants in a building under construction is fire damage, water intrusion, or mold growth. SERVPRO of Western O'Fallon/Wentzville professionals provide 24-hour emergency services.

For all your post construction needs, call SERVPRO of Western O'Fallon/Wentzville at (636)856-9700


4/3/2018 (Permalink)

Restoring Your Western O'Fallon/Wentzville  Commercial Property After A Water Damage Event

 Commercial Water Damage Events Present Unique Challenges 

Flooding and water damage events at Western O'Fallon/ Wentzville  commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Western O'Fallon/Wentzville

SERVPRO of Western O'Fallon/ Wentzville  specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.