Trained and Certified

9/14/2021 (Permalink)

View of the logo that is presented on the IICRC certification.

Here at SERVPRO of Western O'Fallon/Wentzville, our employees go through a series of training in order to be considered certified. The two types of training are as follows:

• Employee Certification Training: this is a voluntary but recommenced self-paced program. Certification is awarded after the successful completion of course materials and an examination. The program includes training on Fire restoration, water restoration, and carpet and upholstery cleaning.
• IICRC Training and Certification: IICRC stands for The Institute of Inspection Cleaning and Restoration Certification. This institute offers in-person or virtual classes with an instructor. In order to become IICRC certified our technicians attend one of these seminars and pass a test. Our professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. 

Our Franchise owners, Greg and Joanne Young attended a 15-day hands-on course at the SERVPRO Corporate facility. The course covered many restoration topics such as fire restoration, water restoration, carpet and upholstery cleaning, and mold mitigation. Greg, Joanne, and the rest of the franchise's employees continue to further their knowledge by taking the e-learning, web-based training provided by SERVPRO.